The specified requirements for surface treatment can be ordered as the common ones whereby the type of required surface treatment is the main classification sign; the technical unit – kilograms or square decimetres – is referred to as the registration unit. Upon a customer’s request, the specific service can be identified, registered and priced according to the drawing of a specific product.
In the sales and workshop documentation, the service will be identified, as follows:
type of surface treatment, number of customer’s drawing, name of the part according to customer’s technical documentation and offer number. If the customer has not signed his half-finished product with the drawing numbers, the supplier will provide the half-finished products with serial numbers related to the customer.
The supplier always requires detailed information about the function and application of the part handed-over for surface treatment. The parts released by the customer’s production or inter-operational inspection are understood as satisfactory ones.
With their construction, dimensions, deviations in shape and position, used materials, surface roughness, marking and complete workmanship, the half-finished products handed-over for surface treatment are to correspond to the drawing documentation.
The surface of parts handed-over for surface treatment must be clean, without mechanical impurities, without visible corrosion and mechanical damage. The parts must be delivered and stored in a suitable way to prevent any unwished damage.
The parts are delivered and – upon surface treatment – dispatched in the customer’s packaging. The packaging (pallets) must be clean, without mechanical impurities, not overloaded; they must be stackable. The customer is liable for the aforementioned parameters.
If the parts handed-over for surface treatment will not comply with the aforementioned parameters, the customer will be charged with additional price for additional handling or sorting-out of defect half-finished products, or for necessary pre-treatment in accordance with the price list. In case of damage or loss, the customer is informed immediately.
The requests for surface treatment with the assumed value up to 10 000,00 CZK for a separate delivery need not be announced or ordered in advance. The request will be fulfilled within one week. The requests for surface treatment with the assumed value between 10 000,00 and 100 000,00 CZK for a separate delivery must be announced or ordered 10 days in advance at least. The requests for surface treatment with the assumed value exceeding 100 000,00 CZK for one month must be ordered in written in advance; the individual successive deadlines for supply of half-finished products and service fulfilment are to be agreed-upon in advance.
If the customer does not meet the deadlines for orders, or if he required a shorter delivery term, the supplier is entitled to charge the customer with an additional price in accordance with the price list. If the customer does not deliver the goods for surface treatment in the agreed-upon amount and until the agreed-upon deadline, the supplier is entitled to account for a loss for booked production capacity. Upon completion of the surface treatment, the customer is invited to collect the finished parts. A delivery note, which is a basis for the invoice, is issued for finished and taken-over parts. In case of a delay in collecting the surface-treated parts, exceeding one week, the supplier is entitled to settle an additional price for storage according to the price list.
The customer is obliged to mention the requirements for the quality of surface treatment and its inspection, which diverge from the generally valid technical standards mentioned in paragraph 1 of these Terms, in the specific Contract on Work or in the handed-over workshop documentation. The supplier verifies the quality requirements for surface treatment regularly, as to the technical standards in question. The supplier does not do traceability without a defined requirement. The supplier checks the coating thickness in spots given by the technical documentation. The dimensions, surface roughness and appearance have to correspond to the technical documentation or the mutually agreed sample of a surface-treated part. Upon customer’s wish, special checking procedures or special certification of surface treatment can be provided against payment. The supplier is insured for an amount of max 5 mil CZK for the case of damage to the goods taken-over for surface treatment. The supplier must be clearly informed about the delivery of goods with higher value for surface treatment. The supplier is not responsible for defects on the half-finished product caused by the unsuitably chosen and ordered surface-treatment technology. The supplier does not carry out the complete input technical inspection of half-finished products. The supplier is not responsible for defects caused by incorrect transport and storage. The supplier is to be clearly informed (fax, letter or e-mail) about any claims. The claim for quantity and quality will be accepted and solved only if the supplier is informed about it within 5 workdays upon take-over of the delivery. The acknowledged claims will be improved depending on the amount and urgency, according to the agreement with the customer. In case of an unjustified claim, the supplier is entitled to account for the expenses connected with the arrangement of such claim (increased handling, sorting-out, transport, travel expenses etc.).
The surface treatments are not suitable for the parts that are in touch with food.
The prices for surface treatments are, in principle, stipulated by an agreement. The agreed prices for specific services, a concrete surface treatment of a delivered half-finished product, are always mentioned in the Contract on Work.
supplier reserves the right to change the price if:
A,) the exchange rate between CZK and EURO decreases for more than 10 % as compared to the time when the prices were stipulated.
B,) the inflation in the field of services, declared by the Czech Statistical Office, exceeds 10 %.
The customer will be informed in written one month before the possible change of price.
If the customer requires non-standard technical and delivery terms, or if the general technical and delivery terms are not met, the following additional prices or damages can be added to the valid prices:
| 6.1. additional charge for half-finished products 6.2. additional charge for not-treated half-finished products after hardening 6.3. additional charge for new zinc plating 6.3. additional charge for dehydrogenization 6.4. additional charge for preferred arrangement of an order within 24 hours. 6.5. additional charge for preferred arrangement of an order – while the customer waits 6.6. additional charge for required work on Sat, Sun, holidays 6.7. payment for sorting, relocation and increased handling with the goods 6.8. payment for storage 6.9. paid for travel expenses 6.10.payment for booked and not-used production capacity |
+ 10 % + 10 % + 20 % + 20 % + 50 % + 100 % + 50 % 400CZK/h 500CZK/pallet 8CZK/km 3000CZK/h |
The invoices for the services provided are issued pursuant to the delivery notes continuously. For repeated services, the invoicing can be consolidated for some delivery notes.
The basic maturity of invoices is set for 10 days upon the date of issue.
The invoices for the deliveries up to 2000,-- CZK are due in cash upon take-over of the goods.
In case of a delay in payment, the supplier is entitled to charge a delay interest at the rate of 0,05 % for each day of delay.
In case of a longer delay in payment of former invoices, the supplier is entitled to stop the work on the customer’s new goods taken-over for surface treatment, even without informing the customer in advance. In the last resort, the supplier is entitled to interrupt the issue of the surface-treated goods, until the outstanding invoices are fully paid, including the delay interests. The supplier is entitled to request the cash payment of such unpaid (outstanding) invoices.
The customer is to bear the costs for payments abroad (bank transmissions).
The prices mentioned in the Contract are valid for the parts, for which the tender was not advertised.
If any problem on the supplier’s side is detected, the customer will be immediately informed about a complicated order whereby the delivery note number or the invoice number issued by the supplier mean the identification sign for traceability, in addition to the agreed identifications. The mentioned parameter has to be acceptable within the relation between the supplier and the customer.
9. Terms validity, period of notice
These standard delivery terms are stipulated for the unlimited period. They are an integral part of every concluded Contract on Work. Any terms different from these standard technical and delivery terms have to be listed in a specific Contract on Work. The supplier reserves the right to change the terms whereby he is to inform the customer one month in advance about it. The period of notice is set to be three months upon receipt of the written notice submitted by one of the Parties. After forwarding the quotation for a newly inquired part, the price is included into our company data basis (if no objections are raised) and it is understood as an integral part of the Contract on Work without issuing an amendment to this Contract.
If no objections are raised within 14 days and if the confirmed Contract on Work is not returned, we consider the Contract on Work along with the Standard technical terms to be valid and biding for the next cooperation in the field of surface treatment.
The management of the company CVP Galvanika s.r.o. Příbram has determined the Quality Assurance policy resulting from the basic principle of business activities, i.e. to make a profit and, simultaneously, to succeed in the market with surface treatments, emphasizing full satisfaction of the customers according to the motto:
YOUR PRODUCT + OUR SURFACE TREATMENT = COMMON SUCCESS
To comply with the above, the management of the company CVP Galvanika s.r.o. u n d e r t a k e s:
1) to develop, to extent and to improve the quality of existing equipment for heavy anticorrosion surface treatment at the plants, which offers the customers a distinctive improvement of the products´ utility value. To develop means to come nearer to the potential customers by means of the equipment put into operation at the plant 03 Ždánice.
2) to ensure consistently and to fulfil the preconditions for the quality system to be certified pursuant to the standards VDA Volume 6, 1 a and ISO 9001:2000 at the company plants for the reason of company prospects and success in the market with surface treatment for automotive industry. To promote the strategy of “work without mistakes” in all activities.
3) because of permanent improvement of all the activities of the company, to monitor and to assess the effectiveness of quality, technological and financial processes and procedures on condition of permanent ensuring of our reliability in supplies.
4) to strive for fully satisfaction of our customers, i.e. maximum efforts to meet even the most demanding requirements, needs, wishes and desires.
5) to ensure purposeful development and human recourses´ motivation with following utilization of mental and physical potential of our workers for permanent development of the company.
6) being oriented to the needs of surface-treatment final customers within not only automotive industry, to check the possibility how to ensure environmental and corrosion-proof after-treatments in accordance with new trends in the branch. To assist our customers with our consultancies.
7) to ensure economic potential for the company development for the reason of permanent re-investments to improve the technological hinterland and to make progress in new trends
in surface-treatment techniques.
8) to ensure such a company development that will always fully support the environmental principles and conditions in accordance with ČSN EN ISO 14 000 and, simultaneously, to start the preparation of the system for certification. To aim the investments at the aforementioned objective at all the company plants.
9) for the future, to solve the substitution of hexavalent chromium in production procedures to increase the environment protection permanently; to apply the above into own technological procedures at all the company plants.
The company management encourages all the company employees to comply with what has been stipulated.
1. Our basic undertaking is to comply with the legal and other rules concerning environmental protection, which relate to our company.
2. The preventive care, which takes precedence over following measures, is our matter of priority. In case of emergency situation, we follow the emergency plans that ensure the negative impacts on environment to be minimal.
3. With introduction of available equipments and with purchase of new investments we will minimize the negative impacts on environment and offer a solution suitable in its economic and ecologic respect, which will response to the needs and requirements of the customers, state administration as well as to the entitled interests of aim groups and the public.
4. By educating the employees and informing the customers, we will appeal to their environmental consciousness and responsible behaviour to environment.
5. When providing the existing and new products and services, we assert and will assert the permanent efforts to minimize the negative impacts on environment, to reduce wastes in relation to the production volume and the surface and underground water protection, and to reduce the emission of pollutants.
6. We use water, power and purchased materials in a purposeful and economical way with the aim to reduce their consumption.
7. We assert the stipulated principles of environmental policy correspondingly and we require our contractual partners to do so.